Announcement:
Mithibai College of Arts, Chauhan Institute of Science and Amrutben Jivanlal College of markets/debt-and-fixed-income/wholesale-fixed-income-securities
MSE
45,049.85+ 201.93 (0.45%)04 May, 05:02 pm ISTSX40

Investor Service Cell

Investor Service Cell

Metropolitan Stock Exchange of India Limited (MSE) has established an Investor Service Cell (ISC) at its Head Office to facilitate redressal of investor grievances against Trading Members and Listed Companies and to promote awareness among investors about the securities market.

Investor Service Cell (ISC) handles grievances of the investors against the Trading Members and Listed Companies of the Exchange.

Metropolitan Stock Exchange of India Limited

205(A), 2nd floor, Piramal Corporate Park,

Kamani Junction, LBS Road, Kurla (West), Mumbai - 400070.

Tel: 022-6112 9094 and 6112 9097

Email: investorcomplaints@mse.co.in

In accordance with SEBI Circular No. CIR/MRD/DSA/03/2012 dated January 20, 2012, MSE has set up an Investor Service Cell (ISC) at various locations. Click here to view the list of centers.

SEBI has also launched a centralized web-based complaints redressal system ‘SCORES’. Click here to visit SCORES website.

Currently, the complaints of following nature are attended for redressal by the Exchange:

Complaints against Exchange Members

  • Complaints for execution of trades without client's instructions (Unauthorized trades)
  • Complaint regarding purchase of shares for which payments have been made through Trading Member
  • Dispute in respect of sale of shares for which payment has not been received by the client from Trading Member
  • Claim for interest on security deposit with the Exchange for Equity Trade
  • Complaint regarding non-issuance of contract notes/documents by the trading member to the client
  • Grievances related to non-release of shares/funds after settlement of accounts with the trading member
  • Dispute related to transaction/order entry on the Exchange system
  • Dispute with trading member regarding credit of securities/funds in the client's account

Complaints against Companies

  • Complaints pertaining to listed items with the Exchange
  • Complaints relating to transfer/demat of securities, non-receipt of dividends, interest, etc.
  • Complaints relating to corporate actions, such as bonus, etc.
  • Non-receipt of annual reports, etc.
  • Complaints related to other obligations of listed companies as prescribed by the Exchange
  • Any other complaints as specified by SEBI from time to time

Members of Regulatory Oversight Committee

  • Mr. Rakesh Kumar Srivastava, PID and Chairperson
  • Mr. Ashok Kumar Dogra, PID and Member
  • Mr. Rahul Sahasrabuddhe, External Expert and Member
Circulars